Intercom Plugin for WooCommerce

Shows WooCommerce customer order history, product details, and purchase behavior directly inside Intercom conversations so support teams have full context without switching tools. Sends custom Intercom events for order status changes, enables product-specific conversation tagging, and supports proactive outbound messages for abandoned carts. Includes post-delivery customer satisfaction surveys triggered by order completion.

What it does

• ✓ Live customer order lookup inside Intercom: view recent orders, totals, and status
• ✓ Custom Intercom events for order status changes (processing, shipped, completed, refunded)
• ✓ Product-specific conversation tagging so support knows exactly which product a customer is asking about
• ✓ Proactive support messages triggered by abandoned carts to recover lost sales
• ✓ Customer satisfaction surveys sent automatically after order delivery
• ✓ Customer attributes synced to Intercom including lifetime value, order count, and product affinities
• ✓ Automatic event tracking for purchases, refunds, and subscription renewals

Who it's for

• Support teams that use Intercom and need WooCommerce order context in conversations
• Stores that want to trigger Intercom messages based on purchase behavior
• E-commerce brands running proactive recovery campaigns for abandoned carts
• Businesses that want automated post-purchase satisfaction tracking

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